Nordic Light Luxury Brass Crystal Bar Pendant Light Simple Modern Bedside Crystal Lamp Hallway Entrance Corridor Light

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Firstly, thank you dear friends for your attention and support!We sincerely aim to provide you with high-quality and affordable products and services, hoping to bring you a satisfying and enjoyable online shopping experience

To avoid unnecessary troubles and misunderstandings during the process of purchasing lamps, please read carefully before buying each slot to understand our product sales details.If you have any unclear points, please feel free to contact our customer service, who will patiently and thoroughly answer your questions

[Picture Shooting]

   All pictures of the lamps sold are taken in real life.Due to factors such as different photography equipment, techniques, angles, lighting, and computer monitors, there may be some color difference in the pictures.Dear customers who cannot accept color difference issues, please purchase with caution.Any transaction disputes arising from this cannot be used as a reason for return!We ask for your understanding!

[Delivery Time]

   The product will be shipped within 48 hours after the buyer places an order and makes payment.In special circumstances (such as statutory holidays/custom orders/out-of-stock hot-selling products), there may be delays in shipping.Therefore, we kindly ask buyers to consult our factory sales staff before placing an order to ensure the product is in stock to avoid delaying your renovation schedule.Thank you!

[Damaged Reissue]

   Although our product packaging is sturdy, there are certain risks due to long-distance transportation and distribution to third parties.Squeezing of the lamps is inevitable, especially glass lampshades.If you find any damage to the lampshades or accessories upon receipt, please contact us immediately and provide photos of the damaged parts.We will send you replacement parts free of charge via express delivery

We will take responsibility for our services and products.We will provide you with satisfactory answers to any reasonable questions, and if there are issues, we are still willing to resolve them

If there is more calmness, honesty, and tolerance between us, and we all try to think from each other's perspective, I believe any issues will be resolved easily

[Shipping Instructions]

   Buyers can choose between prepaid or cash-on-delivery payment methods.A: Prepaid means that after the buyer and seller have determined the postage, the buyer first pays the postage to our factory, which then collects it and pays it to the courier company.B: Cash-on-delivery means that the buyer pays directly to the courier company upon delivery of the goods

[Payment Method]
   Highly recommend Alipay transactions for security Don't worry.Users who cannot use Alipay can contact our factory for bank transfer

[Shipping Instructions]
   Generally, there are two ways of delivery: logistics and express delivery

   A: The advantage of logistics is that the shipping cost is cheap; however, the downside is that it takes a bit longer and you have to pick up the goods yourself at the freight yard.After the logistics arrive, they will call to notify you.Please ask for the pickup address and phone number clearly, then bring the recipient's ID card to pick up the goods

   B: The advantage of express delivery is its fast transportation speed and door-to-door service; however, its disadvantage is that shipping costs are relatively high.Therefore, if delivery is not urgent, it is generally recommended to use logistics services.In principle, express delivery is door-to-door (if within the delivery range)

[after-Sales Service]
   Our factory promises: Three-year free warranty.Starting from the date of purchase, if the product experiences electrical failure under normal use, you can receive three-year free warranty service (except for light sources).The warranty scope is limited to repairing or replacing problematic parts

Free warranty service is not available in the following situations:
   A.Damage caused by improper use of power supply and improper installation
   B.Damage caused by incorrect use or improper repair, Restoration
   C. Damage caused by incorrect or negligent use of inappropriate accessories
   D. Damage caused by other accidents

[Lamp Installation]
   Warm reminder: Our factory's lighting fixtures come with finished product renderings.As lighting fixtures are electrical products, to ensure safety, we kindly ask all customers to hire professional electricians to guide the installation of the fixtures!!!

  After-sales Customer Service Business HoursAM:8:30-PM:11:00
Closed on Sunday